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SHIPPING AND RETURNS

Shipping and return
Shipping Policy

We take pride in processing all orders placed on our website within 1-3 business days. Your order will be shipped from Winterthur, Switzerland with Swiss Post.  As soon as your order is shipped, you will receive a shipping confirmation email with tracking information to keep you updated on your package's whereabouts. If you have any questions or concerns about your order, please don't hesitate to contact our customer support team who will be more than happy to assist you. Thank you for choosing us!
 

Estimated shipping times: 3-5 business days 

 

Return & Exchange Policy

If for any reason you are not satisfied with your order you have the right to change or return your complete order or a part of it within 14 days after the delivery day. The return policy only applies to unused products and original packaging. 
Once we receive the returned item(s) the charges will be credited to you. The shipping costs are non-refundable. 
You are welcome to contact us regarding any exchange or returns at any time.

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